HERE IS THE RESPONSE FROM GENERAL MILLS:

 

RESPONSE #1

Dear Consumer,

 

Thank you for contacting us regarding the availability of Monster cereals in

your area. Recognizing that some of our products are not distributed

nationally, we have recently developed a process that will allow consumers

to order selected items directly from General Mills.

 

We will ship our products directly to your door. If you are interested in

purchasing a case or a special four pack, please call 1-800- 249-0562 to

have an order form sent to you.

 

If you have any questions regarding this offer, feel free to contact us

again. Thank you for your interest in our products.

 

Sincerely,

 

General Mills

Consumer Services

RESPONSE #2

Dear Consumer:

 

Thank you for contacting us at the General Mills Corporate Web site. I'm

sorry that you've been unable to find Franken Berry in your local markets.

The cereal is still being made, although availability can be limited.

 

Due to an ever-widening array of items on the market, grocers face the

dilemma of finding sufficient shelf space to display products. We would like

to see all of our products on shelves in every store. However, retailers

stock the products and brand choices they feel best meet the majority of

their customers' needs. You may wish to ask a local store manager to order

the cereal from their supplier.

 

If they are unable to do so, please send your name and mailing address along

with the reference number below. We will send you an order form, which will

allow you to order the cereal directly from General Mills.

 

Reference Number: #09/23/99-1273

 

We regret any inconvenience this has caused and hope you will continue to

use and enjoy all of our products.

 

 

Sincerely,

 

Jessica Karey

General Mills Consumer Services

 

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